What is the Impact Factor of Journal of Service Management?

According to the latest Clarivate Journal Citation Reports (JCR), the Journal Impact Factor of Journal of Service Management is 8.50, ranking in quartile Q1 of Web of Science (SCIE).

Is Journal of Service Management indexed in Web of Science or Scopus?

Yes, Journal of Service Management is indexed in Web of Science (SCIE, Q1 quartile). Furthermore, in Scopus (SCImago), it holds an SJR rating of 3.759 (Q1) and an H-index of 106.

Who publishes Journal of Service Management and what is the Article Processing Charge (APC)?

Journal of Service Management is published by Emerald. The estimated Article Processing Charge (APC) is approximately $4,099 USD, subject to institutional waivers and corresponding author affiliations.

WoS SCIE Q1Scopus Q1SCImago #480Top JournalHybrid

Journal of Service Management

Identifier (ISSN):1757-5818(Print)/1757-5826(Online)

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Publisher:Emerald

Clarivate JCR Index Advisory: Active (SSCI)

Compare

Clarivate IF (2026)

8.5↑ +0.6

Journal Impact Factor

IF Trend↓

WoS Quartile

WoS SCIETop Tier

Clarivate WoS JCR

WoS Categories↓

JCR Release Date: 2026-06-17

Impact Factor Trend (2022–2026)

Clarivate IF trend for Journal of Service Management

WoS Q1

Annual Impact Factor Metric

Current (2026):8.5

Scopus SJR & RankScopus Q1

3.759

#480

SCImago Journal Rank citation prestige weighting

Scopus Year: 2025

H-Index (2025)

106

106 papers with at least that number of citations each

WoS: SCIE / JCRTop Tier

Self-Citation Rate10.3%

Safe Level (< 15%)Warning Level (> 20%)

Self-citation below 15% indicates strong scholarly independence.

Volume & Open AccessHybrid

29articles/year

28.97% Gold OA•96.43% Original Research

Aims & Scope

Journal of Service Management (ISSN: 1757-5818) is a peer-reviewed international scholarly journal in the field of MANAGEMENT, published by Emerald in United Kingdom. The periodical holds a Journal Impact Factor (JIF) of 8.50, ranking in quartile Q1 of Web of Science (SCIE), a Scopus SJR indicator of 3.759 (Q1), an H-index of 106.

Topics Covered (Recognized by AI)

Business92.8%Economics89.2%Marketing88.9%Computer science78.9%Political science77.2%Law71.7%Psychology71%Economy70.8%Service (business)70.5%Sociology62.3%Social psychology59.9%Social science56.1%Mathematics55.4%Anthropology49.2%Statistics48.5%Philosophy47.9%Qualitative research46.7%Creativity45.8%Originality45.1%Knowledge management43.9%Machine learning41.2%Biology38.1%Epistemology37%Management34.3%Value (mathematics)33.3%Engineering29.7%Geography28.5%Archaeology25.6%History25.6%Public relations22.8%Geology22.8%Paleontology21.8%World Wide Web21.6%Artificial intelligence20.8%Context (archaeology)20.1%

Primary Research Areas

Management

NLM PubMed Catalog SCImago Profile

0 calls

Special Issues

Calls for Papers

No active Calls for Papers found for this journal.

Expand

WoS Categories & Quartiles

Detailed JCR / JCI category rankings and quartile breakdown from Clarivate

Clarivate JCR & JCI

JCRSSCI2026

MANAGEMENT

Rank36/426

IndexSSCI

JCISSCI2026

MANAGEMENT

Rank43/426

IndexSSCI

Category	Index	Rank	Quartile
MANAGEMENT	JCRSSCI	36/426	Q1
MANAGEMENT	JCISSCI	43/426	Q1

Annual Historical Statistics & Publications

Track annual publication volume, total citations, and Impact Factor evolution

12 year

2026Latest

IF8.5

Articles / Year33

Total Citations29

2025

IF7.9

Articles / Year44

Total Citations262

2024

IF7.8

Articles / Year41

Total Citations710

2023

IF10.6

Articles / Year33

Total Citations1,156

2022

IF9.45

Articles / Year59

Total Citations2,656

Year	Impact Factor	Articles / Year	Total Citations
2026	8.5	33	29
2025	7.9	44	262
2024	7.8	41	710
2023	10.6	33	1,156
2022	9.45	59	2,656
2021	—	29	2,344
2020	—	76	6,573
2019	—	35	3,434
2018	—	43	6,437
2017	—	45	2,872
2016	—	38	2,301
2015	—	38	3,181

SCImago & Scopus Journal Intelligence

Global SCImago ranking, SJR prestige index, Scopus coverage, and societal policy impact

Rank #480Scopus Q1SCImago Profile

Scopus Coverage:2009-2026

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Scopus Broad Areas:Business, Management and Accounting

Scopus Citation Rank (SJR)Q1

3.759

Weighted prestige citation metric per document indexed in the Scopus database.

Quartile: Scopus Q1

Citations / Doc (2 years)

12.83

Average citations received per document published in the 2-year window.

2-Year Citation Window

Estimated Publication Fee (APC)

$4,099 USD

Estimated Article Processing Charge for Open Access publication.

Estimated cost / article

Scopus 3-Year Publication & Citation Window

3-Year Citations2,040

3-Year Documents134

Citable Documents128

Aggregated from Scopus database across the 3-year SJR evaluation window.

Societal Impact & Inclusivity (SCImago)

Policy Citations (Overton)0

Citations in government and international policy documents

Female Author Rate47.9%

Percentage of female authors published in the journal

Real-world societal policy reach and author gender diversity tracked by SCImago.

Scopus Subject Categories

Business, Management and Accounting (miscellaneous)Q1

Strategy and ManagementQ1

Tourism, Leisure and Hospitality ManagementQ1

Academic Metric Intelligence

Journal Metrics & Citation Visualizations

Total Cites vs Self-Cites

Evaluation of scholarly independence and citation reach

Total citations steady growth

Self-citation: 10.3%

Citations per Document

Citation metric windows across 2, 3, and 4 years

Cites / Doc (4 years)Cites / Doc (3 years)Cites / Doc (2 years)

Chinese Academy of Sciences (CAS) Classification

Major / minor zone classification and CAS Early Warning List history

Major Category (Broad Field):

1区 (Zone 1)Management

Minor Category (Specific Field):

1区MANAGEMENT

CAS Early Warning List History:

Updated annually: 2020 – 2024

2020

Not warned

2021

Not warned

2022

Not warned

2023

Not warned

2024

Not warned

Academic Intelligence Overview & Context

ImpaQ Analysis

The journal enforces rigorous peer evaluation with an annual output of approximately 29 scientific articles. In terms of accessibility and author fees, it operates under the Hybrid model with an estimated APC of $4,099 USD. It serves as a benchmark publication platform for academics, researchers, and doctoral candidates seeking global research visibility.