What is the Impact Factor of Journal of Services Marketing?

According to the latest Clarivate Journal Citation Reports (JCR), the Journal Impact Factor of Journal of Services Marketing is 5.70, ranking in quartile Q1 of Web of Science (SCIE).

Is Journal of Services Marketing indexed in Web of Science or Scopus?

Yes, Journal of Services Marketing is indexed in Web of Science (SCIE, Q1 quartile). Furthermore, in Scopus (SCImago), it holds an SJR rating of 1.536 (Q1) and an H-index of 137.

Who publishes Journal of Services Marketing and what is the Article Processing Charge (APC)?

Journal of Services Marketing is published by Emerald. The estimated Article Processing Charge (APC) is approximately $3,569 USD, subject to institutional waivers and corresponding author affiliations.

WoS SCIE Q1Scopus Q1SCImago #2,329Hybrid

Journal of Services Marketing

Identifier (ISSN):0887-6045(Print)

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Publisher:Emerald

Clarivate JCR Index Advisory: Active (SSCI)

Official Website Submission Portal Compare

Clarivate IF (2026)

5.7↑ +1.2

Journal Impact Factor

IF Trend↓

WoS Quartile

WoS SCIEJCR Quartile

Clarivate WoS JCR

WoS Categories↓

JCR Release Date: 2026-06-17

Impact Factor Trend (2022–2026)

Clarivate IF trend for Journal of Services Marketing

WoS Q1

Annual Impact Factor Metric

Current (2026):5.7

Scopus SJR & RankScopus Q1

1.536

#2,329

SCImago Journal Rank citation prestige weighting

Scopus Year: 2025

H-Index (2025)

137

137 papers with at least that number of citations each

WoS: SCIE / JCRQ1

Self-Citation Rate23.7%

Safe Level (< 15%)Warning Level (> 20%)

Self-citation below 15% indicates strong scholarly independence.

Volume & Open AccessHybrid

98articles/year

8.55% Gold OA•93.15% Original Research

Aims & Scope

■Customer policy and service ■Marketing of services ■Marketing planning ■Service marketing abroad ■Service quality Capturing and retaining customers in a service industry is a vastly different activity to its product-based counterpart. The fickle nature of today"s consumer is a vital factor in understanding the factors which determine successful holding of market share - and the intense competition within the sector means practitioners must keep pace with new developments if they are to outwit competitors and develop customer loyalty.

Topics Covered (Recognized by AI)

Business98.2%Marketing96.9%Economics90.2%Economy76.4%Service (business)76.2%Political science69.6%Computer science67.3%Psychology63.3%Law63%Philosophy53.4%Sociology52.8%Mathematics52.1%Social psychology52%Social science44.4%Statistics42.1%Anthropology40.3%Biology39.1%Management38.9%Epistemology38.4%Qualitative research35.3%Machine learning35.3%Creativity34%Originality33.8%Service quality32.6%Advertising30.1%Physics29.2%Geography27.1%History24.4%Archaeology24.2%Value (mathematics)23.8%Public relations22.6%Engineering21.6%Quantum mechanics20.9%Service provider20.6%Geology20.5%

Primary Research Areas

Business

Official Website NLM PubMed Catalog SCImago Profile

0 calls

Special Issues

Calls for Papers

No active Calls for Papers found for this journal.

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WoS Categories & Quartiles

Detailed JCR / JCI category rankings and quartile breakdown from Clarivate

Clarivate JCR & JCI

JCRSSCI2026

BUSINESS

Rank77/323

IndexSSCI

JCISSCI2026

BUSINESS

Rank111/324

IndexSSCI

Category	Index	Rank	Quartile
BUSINESS	JCRSSCI	77/323	Q1
BUSINESS	JCISSCI	111/324	Q2

Annual Historical Statistics & Publications

Track annual publication volume, total citations, and Impact Factor evolution

12 year

2026Latest

IF5.7

Articles / Year107

Total Citations58

2025

IF4.5

Articles / Year127

Total Citations536

2024

IF3.8

Articles / Year60

Total Citations743

2023

IF3.9

Articles / Year71

Total Citations1,750

2022

IF5.246

Articles / Year75

Total Citations1,700

Year	Impact Factor	Articles / Year	Total Citations
2026	5.7	107	58
2025	4.5	127	536
2024	3.8	60	743
2023	3.9	71	1,750
2022	5.246	75	1,700
2021	—	96	2,309
2020	—	101	3,427
2019	—	84	4,488
2018	—	51	2,935
2017	—	84	4,900
2016	—	68	3,522
2015	—	62	4,216

SCImago & Scopus Journal Intelligence

Global SCImago ranking, SJR prestige index, Scopus coverage, and societal policy impact

Rank #2,329Scopus Q1SCImago Profile

Scopus Coverage:1987-2026

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Scopus Broad Areas:Business, Management and Accounting

Scopus Citation Rank (SJR)Q1

1.536

Weighted prestige citation metric per document indexed in the Scopus database.

Quartile: Scopus Q1

Citations / Doc (2 years)

7.50

Average citations received per document published in the 2-year window.

2-Year Citation Window

Estimated Publication Fee (APC)

$3,569 USD

Estimated Article Processing Charge for Open Access publication.

Estimated cost / article

Scopus 3-Year Publication & Citation Window

3-Year Citations1,804

3-Year Documents246

Citable Documents235

Aggregated from Scopus database across the 3-year SJR evaluation window.

Societal Impact & Inclusivity (SCImago)

Policy Citations (Overton)0

Citations in government and international policy documents

Female Author Rate45.8%

Percentage of female authors published in the journal

Real-world societal policy reach and author gender diversity tracked by SCImago.

Scopus Subject Categories

MarketingQ1

Academic Metric Intelligence

Journal Metrics & Citation Visualizations

Total Cites vs Self-Cites

Evaluation of scholarly independence and citation reach

Total citations steady growth

Self-citation: 23.7%

Citations per Document

Citation metric windows across 2, 3, and 4 years

Cites / Doc (4 years)Cites / Doc (3 years)Cites / Doc (2 years)

Chinese Academy of Sciences (CAS) Classification

Major / minor zone classification and CAS Early Warning List history

Major Category (Broad Field):

2区 (Zone 2)Management

Minor Category (Specific Field):

2区BUSINESS

CAS Early Warning List History:

Updated annually: 2020 – 2024

2020

Not warned

2021

Not warned

2022

Not warned

2023

Not warned

2024

Not warned

Academic Intelligence Overview & Context

ImpaQ Analysis

Journal of Services Marketing (ISSN: 0887-6045) is a peer-reviewed international scholarly journal in the field of BUSINESS, published by Emerald in United Kingdom. The periodical holds a Journal Impact Factor (JIF) of 5.70, ranking in quartile Q1 of Web of Science (SCIE), a Scopus SJR indicator of 1.536 (Q1), an H-index of 137.

The journal enforces rigorous peer evaluation with an annual output of approximately 98 scientific articles. In terms of accessibility and author fees, it operates under the Hybrid model with an estimated APC of $3,569 USD. It serves as a benchmark publication platform for academics, researchers, and doctoral candidates seeking global research visibility.